Fair
Returns.
Our commitment to your satisfaction
14-Day Guarantee
Not what you expected? Send it back within 14 days. Just keep it in its original Lab packaging and make sure it’s unused.
Custom Creations
Personalized gifts are made specifically for you. Because of this, we only accept returns if there is a mistake in production or a defect.
Arrival Protection
If your order arrives damaged, we will replace it immediately. Your experience at the Lensra Lab should be nothing less than perfect.
Need to start a return?